Karen Mondshine, CIC, CPRIA, PMP 

National Director of Personal Risk Operations 

Karen Mondshine is the National Director of Personal Risk Operations for USI Insurance Services, officing in Houston, Texas.  Karen’s responsibilities include driving operational best practices, process improvement leveraging current technology, development of new innovations to enhance the client experience, acquisition integration, strategic team development, and managing team training programs.  Karen joined USI in 2016 and has been in the insurance industry for over 30 years with most of her career dedicated to the Private Client sector.   

Prior to joining USI, Karen was with Alliant Insurance Services where she served as Marketing Director for the Private Client Group.  She has also held leadership roles at Alexander & Alexander, PLI Brokerage a retail division of Chubb Insurance Company, and Fireman’s Fund Insurance Company.   

Karen has been a licensed property and casualty insurance agent since 1985 and holds the designations of Certified Insurance Counselor (CIC), Project Management Professional (PMP), and Chartered Private Risk and Insurance Advisor (CPRIA). 

Originally from New Orleans, Louisiana, Karen now lives in Houston with her husband and five adult daughters.  She enjoys spending time with family, golfing, running, and fishing.