PRMA Welcome 

Robert Donnelly, Marsh, Summit Co-Chair
Karen Hivry, Cincinnati, Summit Co-Chair 
Heather Posner, Burns & Wilcox, Summit Co-Chair

The Perspective of the Customer

Historically HNW personal insurance client satisfaction has been measured around claim response, pricing and flexible underwriting standards for carriers, while brokers were measured on quality of advice provided, as well as the variety of program offerings presented. However, battered by rising costs and availability of insurance, and having become accustomed to enhanced digital experiences and hyper personalization in other aspects of their lives, clients are challenging these measures.

In this session you will get a different perspective into how clients are viewing their insurance through the lenses of family offices, financial institutions and carriers who have insight into client’s needs, concerns, and wants…so as an industry we can build a playbook on how to communicate and better service the HNW customer.

Nancy Flowers, Hagerty
Kate Norris, Attenuer Risk
John Sleeting, Clearwater Capital Partners
Elana Vasi-Smith, JDJ Family Office Services

Tackling the Complex World of Insuring Trusts and LLCs

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While trusts and LLCs can be a useful part of an asset protection strategy, they can still leave your clients personal assets at risk.  Join our Trust & Estate experts as they take you through the fundamentals of trusts and LLCs and examine real life claims examples to provide you with a better understanding of how entities can be inadequately or inappropriately insured. After participating in this interactive segment, you will walk away with tools to help you tackle the complex world of insuring trusts and LLCs.

Thomas J. Handler, Handler Thayer LLP
Jim Kane, USI

Threats to Reputational Risk

Threats to reputation are real, impactful, and wide-reaching. A client who has a child in the household has a lot to protect. Specifically, children are susceptible to cyberbullying either as the victim or the aggressor. This presents a special risk to the reputation of the entire family for which the child’s actions, or inaction, reflect upon. This breakout session will provide an overview of the multiple elements creating this perfect storm, discuss if or how personal insurance cover would respond, the wide-ranging impact of a cyberbullying event, and delve into proposed solutions to curb or prevent situations from arising.

LaTanya Simmons, AON
Kimberly Lewis, Pure
August Mathews, USI
Ryan McKinney, McKinney-Green Insurance

Mark Braun, Restoration Affiliates
Ellen Kroesen, Chubb
Jennifer Naughton, Chubb
Bradley Sawyer, AIG

Pandemic lifestyles, change and inflation is impacting the growing sharing economy.   The business model offers convenience and flexibility in renting everything from cars and houses to pools and vacant land. But, while the sharing economy is growing in popularity, many clients are unaware of the risks involved.  Join this case study guided session to learn about the pros and cons of this growing trend so you can confidently educate and guide your client as they entertain sharing economy endeavors.

Stacy Warren, Vault
MaryAnne Chandler, G2
Roper DeGarmo, Signature Personal Insurance
Amanda Martinez, Hylant
Mary Robinson, Cincinnati

Women in the Workplace Study with McKinsey & Company

Women in the Workplace, the largest study of women in corporate America, is conducted by McKinsey in partnership with LeanIn.Org. The study analyzes the representation of women in corporate America, provides an overview of HR policies and programs—including HR leaders’ sentiment on the most effective diversity, equity, and inclusion (DEI) practices—and explores the intersectional experiences of different groups of women at work. The data set for 2021 reflects contributions from 423 participating organizations employing 12 million people and more than 65,000 people surveyed on their workplace experiences; in-depth interviews were also conducted with women of diverse identities, including women of color, LGBTQ+ women, and women with disabilities.

Elixabete Larrea Tamayo, McKinsey & Company
Amy Enrione, McKinsey & Company

DEI Initiative: New Mentor/Mentee Program

Amory Cockrell, AIG
Steven Nguyen, USI

Brokers are having to find more solutions in the E&S Market as the market hardens and admitted markets are reducing where and what they will write. Private Client Brokers and Clients are being heavily impacted by these changes and market predictions show that this hard market is not going away quickly. This session will help you know what information you need and what to do after you have exhausted your Private Client Carrier E&S Solutions. Spend time learning from E&S industry experts on what you need to do to find solutions for your clients.

Chris Martens, Marsh
Sarah Chandonnet, Burns & Wilcox
Brenna Gaines, RT Specialty
Jacob Martin, Burns & Wilcox
Brendon Riley, AmWins